Description
  • Car Combi
    adapté

    Car Combi

  • Van
    adapté

    Van

  • Bus
    adapté

    Bus

  • Car Sedan
    adapté

    Car Sedan

  • Height

    Hauteur maximum

    2m

  • Width

    Longueur maximum

    Aucun

  • Weight

    Poids maximum

    Aucun



When coming to the Airport to drop your car, please read the instructions only for the relevant terminal. The following postcodes may not be accurate. We advise once you get to the airport to use signposts. 

 
Outbound: Terminal 2

 

Sat-Navigation postcode: TW6 1EW.

Please call 20 Minutes before the scheduled arrival. (Phone number will be given in your confirmation)

We have a 10-minute window to collect customers' vehicles from this area, therefore timing is essential, anyone to arrive early or late must inform us that this will be the case and obtain agreement from us that it is okay to arrive at an alternative time. A late fee may apply for late arrivals

At the airport follow signs for Terminal 2 and stay in the right-hand lanes, go up the ramp, keeping to the right following the signs for short stay 2, DO NOT follow the ramp to the upper level. Approach any of the 3 barriers on to your right, take a ticket and enter car-park on Level 4, keep RIGHT for Level 4 following the signs for Off Airport Parking Meet & Greet and follow the one-way arrows around the perimeter of the car park to the far end, closest to the terminal buildings to rows A and B where your chauffeur will be waiting

  

Terminal 2 Return

 

Call us once you have collected your last bag from the belt. (Phone number will be given in your confirmation)

Passengers must pick up their cars on level 4 Zone A or B. We will return your vehicle to you once you have called us after collection of your luggage.  We will validate your ticket as soon as we arrive in the car park which will give you 15 minutes to collect your car, any car park charges after this time will be your responsibility to pay the prevailing car park tariff.

 

Outbound: Terminal 3

 

Sat-Navigation postcode: TW6 1QG 

Please call 20 Minutes before scheduled arrival. (Phone number will be given in your confirmation)

We have a 10-minute window to collect customers' vehicles from this area, therefore timing is essential, anyone to arrive early or late must inform us that this will be the case and obtain agreement from us that it is okay to come at an alternative time. A late fee may apply for late arrival.

Once you have exited the tunnel, follow the signs for Terminal 3 Departures. As you approach the terminal keep to the right lane and follow the signs to short stay passenger pick up. Take a ticket at the barriers and follow all the way up to level 4 on the spiral. Park your car at zone A/B where the meet and greet points are. You will be approached by one of our Professional Chauffeurs who will identify themselves by way of our Star Parking paperwork. 

  

Terminal 3 Return

 

Call us once you have collected your last bag from the belt. (Phone number will be given in your confirmation)
Passengers will pick up their cars on Level 4 of the Terminal 3 short stay car park. Once in the arrivals terminal turn left and proceed to the lifts, take this lift to level 1 where you will find a covered bridge which takes you to the car park lifts, enter the lift and go to level 4. The designated area of the car park is by these lifts and you should be able to see your vehicle and driver. We will return your vehicle to you once you have called us after the collection of your luggage.  We will validate your ticket as soon as we arrive in the car park which will give you 15 minutes to collect your car, any car park charges after this time will be your responsibility to pay the prevailing car park tariff.

 

Outbound: Terminal 4

  

Sat-Navigation postcode: TW6 3XA

Please call 20 Minutes before arrival. (Phone number will be given in your confirmation)

We have a 10-minute window to collect customers' vehicles from this area; therefore timing is essential, anyone to arrive early or late must inform us that this will be the case and obtain agreement from us that it is okay to arrive at an alternative time. A late fee may apply for late arrivals.

Follow the signs for Terminal 4 Departures, as you approach the Terminal on the ramp, stay on your right-hand lane. Follow the signs to short stay passenger pick up.  Drive down to level 2 zone F where the meet and greet points are. You will be approached by one of our Professional Chauffeurs who will identify themselves by way of our Star Parking paperwork.

  
Terminal 4 Return

 

Call us once you have collected your last bag from the belt. (Phone number will be given in your confirmation)
Passengers will pick up their cars on level 2 of the Terminal 4 short stay car park. From arrivals exit, the terminal building using the exit next to WH Smith, cross the first four lanes, then turn left pass the payment machine then take the lift to the car park level 2.
We will validate your ticket as soon as we arrive in the car park which will give you 15 minutes to collect your car, any car park charges after this time will be your responsibility to pay the prevailing car park tariff.

 

 
Outbound: Terminal 5

  

Sat-Navigation postcode: TW6 2GA 

Please call 20 Minutes before arrival. (Phone number will be given in your confirmation)

We have a 10-minute window to collect customers' vehicles from this area. Therefore timing is essential, anyone to arrive early or late must inform us that this will be the case and obtain agreement from us that it is okay to come at an alternative time. A late fee may apply for late arrivals.

Drive up the ramp towards Departures, and then stay right at the sign for "Short Stay and Passenger Pick Up". Drive under the height restriction arm, keep left and follow sign for "Level 4" or" Budget car". At the entrance barrier, take a ticket then, follow arrows to "Rows R & S" Once there you will be approached by one of our Chauffeurs who will identify themselves by way of our Star Parking paperwork. 

  

Terminal 5 Return

 

Call us once you have collected your last bag from the belt. (Phone number will be given in your confirmation)

From arrivals make your way out of the building to the covered walkway go through the covered walkway to the lifts, then make your way back to level 4 "Rows R & S" of the short stay car park to where you dropped off your vehicle. 
We will return your vehicle to you once you have called us after the collection of your luggage. We will validate your ticket as soon as we arrive in the car park which will give you 15 minutes to collect your car, any car park charges after this time will be your responsibility to pay the prevailing car park tariff.

   

Height restrictions

 

Please check before you travel if your fits in the car park according to below restrictions.

Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 4 (Short Stay Car Park 4): Height limit: 2.0m (6ft 6in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)

 
Important Note:

 
We track your return flight number which is given by you on the booking form. It is a vital piece of information to stay on track. By providing the wrong flight number may cause hours of delays of your vehicle collection even though you have given us the correct return time.

Cars are taken on approx. 20 miles round trip to the compound.

When coming to the Airport to drop your car, please read the instructions only for the relevant terminal. The following postcodes may not be accurate. We advise once you get to the airport to use signposts.

 

Cancellation Policy:

 

24 hours before: full refund

Under 24 hours: no refund

  

Star Parking Meet & Greet - Park Mark®

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Le parking n'accepte pas les reservations sous moins de 24h.

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  • Vidéosurveillance
  • Park Mark®

• Specialist In business travel • Established since 2000 at Heathrow • Airport approved operators • Park Mark approved • Member of British Parking Association • CRB Cleared Drivers • 1.8 miles from Terminal 4-5 • 24/7 HDCCTV surveillance • Pictures taken at collection • Mobile controlled Electric gates • State of the art tracking system

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